What Information We Hold and Why
When you create an account, we collect your name, contact details, and the credentials you use to log in. Every time you deposit through bKash, Nagad, or Rocket, our system records the transaction reference, amount, and timestamp — not your full wallet PIN or password, which
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stays entirely on the payment provider's side. We also collect device identifiers and session data so returning accounts load faster on both mobile and desktop. IP addresses are logged as part of standard security checks and to assess whether access is permitted under local law and
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eligible regions. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what is strictly needed to complete and verify your transaction. Analytics data — page views, session length, feature interactions — is
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collected in aggregate form and cannot identify you individually. We retain account data for as long as your account is active and for a period afterward as required by applicable regulations. You may request a copy of your data or ask us to delete it by
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contacting support through the channels listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.